Meet the Team

Lowe Maintenance isn't just Phill and Demelza. We see ourselves as a family, a team because we couldn't do what we do without the fabulous people below. Want to join the team? Let us know we may have some availability.

Team Lowe

Trainers, Assessors and more. . .

We have a great team here at Lowe Maintenance, and each trainer and assessor is a trusted member of our Lowe Maintenance family. Whilst lots of our regular candidates will be familiar with our trainers, many of you may not know everyone just yet!

Demelza Lowe Partner and Owner of Lowe Maintenance

Demelza Lowe | Owner
Trainer & Assessor

Demelza is the one who runs a tight ship within Lowe Maintenance. Known also as big ‘D’ in her former teaching career!


After teaching at a local college for over ten years specialising with the 14-16yr olds who weren’t interested in school (and thoroughly enjoying that challenge) decided in 2012 that it was time for the next chapter and a new challenge and joined Phill in Lowe Maintenance.

Originally training at Askham Bryan College HND Horticulture (fancy a farmer going into horticulture – black sheep of the family there!) she was always interested in trees but not been brave enough in her late teens to pursue arboriculture with all those burly fellas and went into garden design and certainly regretted it. Fortunately years later got to continue that passion for tree climbing and machinery, thankfully.

Specialities and favourite course to teach

Demelza is not only a trainer but also a City and Guilds assessor for many of the subjects that she trains, however, can’t pick one course more than another, as she loves the variety and enjoys them all equally!

Her subjects include:


Demelza loves to paint colourful cows and hens. You may have seen some of these on social media posts or in the background of the live Q&A sessions on Wednesday evenings. In addition, she also loves her garden and growing flowers in the small backyard at the workshop.

1. What is your favourite species of tree, sheep and flower?
Her favourite tree is a wingnut nut, (Pterocarya fraxinifolia). As her sidekick niece is her wing lass. So it had to be a wing nut tree once spotted in the botanical garden in Edinburgh!
A Suffolk has to be her all-time favourite sheep, lambing time with her Dad surrounded by the little beauties.
Favourite flower, well as a hortic, undoubtedly, that is a difficult one, big, flouncy dahlias, freesia’s, daffodils and irises to mention one or two.

2. Admin or training?
To go from full-time trainer to more admin office-based tasks has not been an easy step but a necessary one. Many of you won’t know that she has worn her jaw out with talking too much (and yes it is possible before you ask, TMJ joint wear) which means that training and talking all week is just far too painful. So, she needed to take a step back to go forward, besides who better to run the office and speak to all you amazing candidates than someone who has taken most of the courses on offer, and as a result, knows them inside out when you ring up with a question.

3. Any top tips
– don’t rush to do all the courses at once, take your time
– read all the information provided, it will help you prepare for your course
– enjoy the experience of the course

Phill Lowe Partner and Owner of Lowe Maintenance

Phill Lowe | Owner
Trainer & CEO

Phill is not just a member of the Lowe Maintenance family – he’s the one who started it all! Lowe Maintenance began all the way back in 2004, which doesn’t actually seem long ago at all (but put it this way… if Lowe Maintenance was a child, they would be starting university!).

And if you are wondering why we have a dragon to represent us, it is because Phill is Welsh and fiercely proud of that, so of course, the dragon goes everywhere with us!


Phill spent 23 and a half years in the military before leaving due to an injury. Already being a dab-hand at sewing, due to a parachute riggers ticket. He has found this skill to be a good way to spend spare time producing the awesome rope bags and other products in our shop area. Besides, if he ever fell out of a tree, he says he could always get a wheelchair up to his sewing machines.
In 1986, Phill took his first chainsaw course. Things have sure changed since then! At that point, he began calling companies whilst on leave to ask about unpaid occasional work for further chainsaw practice – and as a result wound up working all over the world, including UK, South America, Canada, and Norway.

Whilst working with chainsaws, Phill then expanded his remit through tree climbing – a match made in arborist heaven! Both these skills are perfectly suited to Phill – who loves to get his head down, switch off and enjoy these thought-heavy processes.

Since then, Phill has become a specialist in many wide-ranging courses and has become truly “a font of all knowledge” as many candidates can attest to. 

Specialities and favourite course to teach

Cutting and climbing are Phill’s go-to trades. So, naturally, anything involving tree climbing is perfect to teach. He takes the lead on the following courses:
chainsaw maintenance
fell and process small trees up to and over 380mm
– windblow
– assisted felling
tree climbing and aerial rescue 
using a chainsaw from rope and harness
pruning, rigging and dismantling 
In addition to carrying out LOLER inspections of climbing and lowering kits. For more details on getting ready for your inspection read our blog. 


Phill is a fan of long-range shooting and enjoys making handcrafted products for the Lowe Maintenance Shop. As there is never anything decent to watch on TV!

What is your favourite species of tree, sheep and chainsaw?
Oak has to be my favourite tree, and my favourite sheep is the lame one… it’s the easiest to catch! When it comes to chainsaws, anything that works, whereas, Shtil have been a favourite in the past.

2. Climbing or groundwork?
Now I’m crusty – it has to be the ground… not out of choice! However, of course, I do love to get back to the silence of the climb where possible. 

3. Any top tips, in true Phill style
– don’t eat yellow snow,
– keep the boss happy (I think we all know who that is!).

Louise Kirkbride dry stone walling trainer and Pesticides assessor with Lowe Maintenance

Louise Kirkbride | Trainer and Assessor

Michelle Millar CRM specialist Fairemarketing

Michelle Millar | SEO & Workflows

Mark Heslop IT Support, freelance with Lowe Maintenance

Mark Heslop | IT Support

Jenny Hannigan web site and graphic designer and owner of 8woodview based in Skipton

Jenny Hannigan | Website Support

How many years have you been linked with Lowe Maintenance?

Since the start, when Demelza came on board! However long that is?!

Tell us more about your background

After my degree went to work in a pub, then started walling. Whilst doing this, I added other land-based jobs like tree work and fencing. Then I got an ‘easy‘ job teaching chainsaw and pesticides (whilst still walling!). With a little persuasion from Demelza, I added assessing pesticides . Finally, after 10 years of teaching, I’m now back outside building walls and felling trees and assessing in-between.

Specialities and favourite course to teach

Dry stone walling, for both!


Looking at stone circles and other very old things especially whilst visiting Scotland. Many other hobbies that I don’t have time to do!

1. What is your favourite species of tree, sheep and type of chainsaw?

I will be greedy and say oak and ash AND Swaledale and Herdwick. I’m definitely a Stihl person.

2. Climbing or groundwork?
Always the ground for me!

3. Any top tips?
– take time to sit, listen and watch.

How many years have you been linked with Lowe Maintenance?

I’ve been supporting Lowe Maintenance with their SEO and workflows since last year, 2020.

So far, I’ve helped with the candidate portal set up, the emails that they receive relating to their course, plus all the background processes that nobody sees!

I also work on Lowe’s keyword research, technical SEO and marketing reporting.

Tell us more about your background

After graduating with a degree in French and Spanish, I studied for my CIM Professional Diploma and worked in marketing, both client and agency-side for over ten years.

I now write and implement marketing strategies for SMEs as Faire Marketing.


In my spare time, I love singing and playing uke and piano and am partial to all things interior design.

What is your favourite species of sheep and tree?
I enjoy a good oak tree and Corriedale are my favourite sheep as they’re the friendliest apparently. Totally googled that.

How many years have you been linked with Lowe Maintenance?

I have been tweaking and fixing Demelza’s laptops for the last 8 years, although she is very good at sorting many things herself. 

Tell us more about your background

A Skipton born and bred Yorkshire man. From leaving school until 2003 I worked as a builders merchant in Bentham from hands-on up to being a manager. I have sold millions of bricks and know types and years made, but don’t ask me to build a wall! 
I always hated computers with a passion, however, with distance learning courses and self-taught I got interested through a keenness to learn. 
I love to battle nasty viruses, the challenge of solving the problem without wiping everything off and reinstalling, where is the challenge and interest in that? I much prefer to fix things and get things working again. 


Walking Ingleborough on a very regular basis, I can complete in under 3.5 hours now!

What is your favourite species of tree and sheep?
An oak tree is my favourite, there is just something about them. A sense of time and seen it all. Texel would be my favourite sheep.

Any top tips?
– persevere, stick with it!
– remember to switch it off and on again
– go for a brew
– finally, don’t drop it from a great height!

Jenny works independently at her own business – 8woodview. However, she is a very valued team member here at Lowe Maintenance, and completes important work behind the scenes on our website, when Demelza has got stuck – we hope you are enjoying browsing!

Meet Jenny:

It all began in 1998, when I joined a Leeds-based digital marketing agency, as their first website designer. That lead to a studio manager and finally account director. After 12 years at the agency and many creative projects later, I wanted a new project of my own. I started 8woodview at my kitchen table in my little cottage – you guessed it – at number 8 Wood View; not considering that I may one-day move house and greatly confuse the postie!

During my time at 8woodview, my work-life balance has grown and now includes 2 children, a husband, a cat, a chicken and a sausage dog, all based in Skipton North Yorkshire.

I do this because I love it; It’s all I’ve ever done and with 20+ years in the industry, working with over 200 companies there isn’t much that I haven’t drawn or designed. This includes 4 horse logos, 3 sheep, 2 bees, 1 cat and a swan!

How many years have you been linked with Lowe Maintenance?

In 2018 Demelza contacted me looking for support for her growing website and over the last few years, we have completely overhauled the Lowe Maintenance website together.

Alf | Head of Security

Lily | Time Keeper

Alf is 14yrs old, a typical Jack Russell and stands guard by the letter box (when he’s awake)

He loves a good game of catch and snoozing by the stove, he is an old man after all!

Lily is 10yrs old, a long haired Jack Russell and has a keen eye for knowing when its time for tea.

She is also as mad as a box of frogs and loves nothing more than a dip in the local river. 


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