Cookie Policy

Find out more about how our site works and how we put you in control.

What’s a cookie?

 

•A “cookie” is a piece of information that is stored on your computer’s hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

 

•Cookies are used by nearly all websites and do not harm your system.

 

We are required to obtain your consent for all non-essential cookies used on our website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.

 

How do we use cookies?

•We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards to how you are using our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.

 

• A Cookies is either a:

 

– Session cookies:

these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

 

– Persistent cookies:

a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. [We use persistent cookies for Google Analytics.]

 

•Cookies can also be categorised as follows:

 

– Strictly necessary cookies:

This type of cookie is essential to enable you to use the website effectively, such as when buying a product and/or service. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

 

– Performance cookies:

These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

 

– Functionality cookies:

These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

 

Targeting cookies:

Targetting cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

– First and third-party cookies:

First-party cookies are cookies set by our website. Third-party cookies are cookies on our website that are set by a website other than our website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

 

We use third-party cookies on our website and these are set out in the table below.

Examples of purposes for which a cookie may be used:

This cookie is essential for our site to OR enables us to:

(a) Estimate our audience size and usage pattern.

(b) Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.

(c) Speed up your searches.

(d) Recognise you when you return to our site.

(e) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

Cookie Title

Cookie Name

Purpose

Expiry

Type

Universal Analytics

(Google)

_ga
_gat
_gid

 

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited

2 years
1 day

1 day

 

 

HTTP

Stripe

_stripe_mid

For processing payments and to aid in fraud detection

1 year

HTTP

Hot jar

_hjid

 

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.

1 year

 

 

_hjIncludedInPageviewSample

 

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit.

30 mins

 

 

_hjAbsoluteSessionInProgress

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

30 mins

 

Mailchimp

mailchimp_landing_site

Page visitor entered your site on

3 weeks

 

 

PHPSESSID

Browsing experience more convenient.

Session

 

Cookie Consent

 

cookie_performance_and_functionality

cookie_consent

cookie_critical

cookie_from_eu

cookie_bar_screen_mode

cookie_advertising_targeting

cookie_bar_btns_color

cookie_analytics_and_customisation

 

2 weeks

2 weeks

2 weeks

2 weeks

3 weeks

2 weeks

3 weeks

2 weeks

 

You can alter your cookie preferences at any time

BY CLICKING ON THE COOKIE ICON AND ADJUSTING THE SLIDERS TO ‘OFF’  on the pop up that appears at the bottom of the page when you land on our website.

Please refresh your page to ensure that the new settings have taken effect.

You can also control your cookie settings through your web browser or you can opt-out of being tracked by Google Analytics across all websites, by going to http://tools.google.com/dlpage/gaoptout.

Except for essential cookies, all cookies will expire after 2 years.

 

If you have any questions about the cookies that we use, feel free to email us at info@lowe-maintenance.co.uk

Scroll to Top